IT Associate (Entry-Level) - Remote in Bali, Indonesia

Are you a tech-savvy fresh graduate eager to kickstart your career in IT? Longridge Group is seeking a motivated IT Associate to join our dynamic team in Bali, Indonesia (remote roles available in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Sanur). As an IT Associate, you'll be at the heart of our operations, providing essential IT support to our team. This is your chance to grow with a company that values innovation and employee development. We offer a competitive salary, flexible remote work options, and the opportunity to work with cutting-edge technology.

Longridge Group is a leading company in the hospitality industry, known for its exceptional service and commitment to excellence. We are looking for someone who is passionate about technology and eager to learn and grow in a fast-paced environment. In this role, you will be responsible for providing technical support, troubleshooting IT issues, and ensuring the smooth operation of our systems. You'll work closely with our IT team and other departments to maintain and improve our IT infrastructure.

If you're ready to take the next step in your IT career, we invite you to apply. Join us in Bali and be part of a team that is dedicated to delivering exceptional service and driving innovation.

📋 Tanggung Jawab Pekerjaan

• Provide first-level IT support to employees, including troubleshooting hardware and software issues.
• Assist in the installation, configuration, and maintenance of computer systems and networks.
• Support the implementation and maintenance of IT security measures.
• Assist in the management of user accounts and access permissions.
• Document and maintain IT procedures and policies.
• Participate in system upgrades and maintenance activities.
• Provide training and support to end-users on new IT systems and applications.
• Monitor and report on system performance and security.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Basic knowledge of IT infrastructure, including networks, servers, and operating systems.
• Familiarity with common IT tools and software, such as Microsoft Office, Google Workspace, and basic cybersecurity tools.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Willingness to learn and adapt to new technologies.
• Basic understanding of ITIL or IT service management principles.

🛠️ Keahlian

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